IGNOU MS-96 ASSIGNMENT QUESTION DEC 2020

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IGNOU MS-96 ASSIGNMENT QUESTION DEC 2020

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Course Code : MS-96
Course Title : Total Quality Management
Assignment No. : 96/TMA/SEM-II/2020
Coverage : All blocks

Note: Attempt all the questions and submit this assignment to the Coordinator of your
Study Centre on or before 31st October, 2020.

1. Why has it become essential to have TQM in organizations in contemporary terms?
Explain giving examples.

2. Perform a comparative assessment of the philosophies of Deming and Juran.

3. What to you understand by ‘Company Wide Quality Management (CWQM)’?
Discuss with the help of examples the applicability of CWQM for a company.

4. Why has it become necessary for organizations to promote learning? Discuss with
the help of examples different work practices which promote learning.

5. Discuss the mechanism of developing an effective implementation methodology for
ISO 14000 standards in an organization.